Warranty Policy
At Huskey Parts Company, we stand by the quality and durability of our products. Our warranty policy ensures that you can shop with confidence and receive the support you need if an issue arises.
Warranty Coverage
- All products are covered under a 1-year limited warranty from the date of purchase.
- This warranty covers manufacturing defects in materials or workmanship under normal use conditions.
What the Warranty Covers
- Defective materials or parts.
- Malfunctions resulting from manufacturing errors.
What the Warranty Does Not Cover
- Damage caused by improper installation, misuse, or neglect.
- Normal wear and tear, including fading, scratches, or general aging.
- Products that have been altered or modified.
- Incidental or consequential damages, such as loss of use or personal inconvenience.
Filing a Warranty Claim
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Contact Us: Reach out to us at info@huskeyparts.com or call (812) 899-0950 to initiate a warranty claim. Please provide the following:
- Proof of purchase (order confirmation or receipt).
- A detailed description of the issue.
- Photos or videos of the product showing the defect.
- Claim Review: Our team will review your claim within 5 business days and may request additional information if needed.
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Resolution:
- Approved claims may result in product repair, replacement, or refund at our discretion.
- If a replacement is provided, the warranty coverage continues from the original purchase date.
Shipping Costs
- If the warranty claim is approved, we will cover the cost of shipping the repaired or replacement product to you.
- Customers are responsible for sending the defective product to our designated return address unless otherwise specified.
Additional Information
This warranty is non-transferable and applies only to the original purchaser. Huskey Parts Company reserves the right to refuse warranty claims that do not meet the above conditions.
Contact Us for Support
For any questions about our warranty policy or to file a claim, contact our customer service team:
- Email: info@huskeyparts.com
- Phone: (812) 899-0950
We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly and professionally.