Return Policy
At Huskey Parts Company, we strive to ensure your complete satisfaction with every purchase. If you're not entirely satisfied, our return policy is designed to make the process simple and hassle-free.
Eligibility for Returns
- Items must be returned within 30 days of the delivery date.
- Products must be in their original condition—unused, uninstalled, and in their original packaging.
- Proof of purchase, such as an order confirmation or receipt, is required.
Non-Returnable Items
- Customized or special-order items.
- Items marked as "Final Sale."
Return Process
- Contact Us: Email info@huskeyparts.com or call us to initiate a return request. Include your order number and details about the item(s) you wish to return.
- Approval: Once your return is approved, you will receive instructions and a return shipping label, if applicable.
- Shipping: Carefully package the item(s) and ship them back to the address provided. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
- Inspection & Refund: Upon receipt, we will inspect the item(s) to ensure they meet the return criteria. Refunds will be issued to the original payment method within 5-7 business days of approval.
Exchanges
If you would like to exchange an item, follow the return process and place a new order for the replacement item.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Order Cancellations
- Orders can be canceled before shipment for a full refund.
- If the product has already been shipped, cancellations are not possible. You may return the item after receipt by following our return process.
Contact Us
For assistance with returns or exchanges, contact our customer service team:
- Email: info@huskeyparts.com
- Phone: (812) 899-0950
We are committed to ensuring your experience with Huskey Parts Company is seamless and satisfactory.